1. After making Online Payments, should I consider my event is booked?
No. After you choose your package/product/services & make payments, you will receive a confirmation call from customer care department reassuring resources availability on the booked date. Subsequently, a final “Allpoojas : Booking Confirmation email” will be sent on email ID mentioned during booking, only then the order will be regarded as “Confirmed”. In case you buy only products and there isn’t need of confirmation call, only an Email will be sent confirming your order placed.
2. What incase all our resources is fully booked on particular date, after making payments?
We shall refund you entire money within 2-3 working days.
3. I have booked Package. When will be package associated products delivered to me?
Products will be delivered at least 5 hours prior to booked slot on particular date. In case you feel, you need products early for any reasons; you can call our customer care department or mail us at
4. What is Allpoojas Cancellation and Refund Policy?
In case of any reason, if you wish to cancel “Confirmed order” of package. Please refer to our refund policies below. Cancellation before 48 hours: Refund 50 % of Amount. Cancellation before 24 hours: Refund 40% of Amount. Cancellation before 12 hours: Refund 25% of Amount. Cancellation before 9 hours: Refund 10% of Amount. *Cancelling “Confirmed order” of package refers to cancellation of all entire order related to particular package, including products and services related to it. No delivery of materials will be made post cancellation.
5. What is products return policy?
Allpoojas.com endeavors its best to deliver best valued products and quality materials to you. Pooja Samagri : We don’t take any responsibility on these products and no replacement will be provided to these materials, once delivered in proper & undamaged condition. In case of damaged products noticed during delivery, product might be replaced depending upon the condition of the products. However we preserve the rights to determine replacement of products. In case of any queries on the same, you can write to us at contact@allpoojas.com.
6. I have booked Package; do I need to pay any extra fees for services to resources?
No. As package includes all the cost of Products and services; you don’t have to pay extra to any of our resources.
7. In what cases will I get refund?
Incase resources don’t arrive at the venue, or arrives late exceeding 2 hours from booking slot of booked date, up to 50 % money will be refunded. But Refund policy is not applicable on festivals, bandh days; the refund scheme may be withdrawn temporarily if found difficulty in commutation. Further we preserve the right to withdraw the same without prior information.